Project Desk
Roborock Supply Sourcing Office
Smart Home Appliance Program Team
Shenzhen export coordination hub
Three Column Contact
Use this page to start an appliance sourcing conversation with enough detail for a practical first response.
Roborock Supply Sourcing Office
Smart Home Appliance Program Team
Shenzhen export coordination hub
Email: [email protected]
Phone: +86 755 0000 8899
Response target: within 72 business hours for complete briefs.
Monday to Friday
09:00 - 18:00 China Standard Time
Virtual factory reviews are scheduled by market time zone.
For the fastest RFQ route, include target market, expected annual volume, preferred certification scope, app ecosystem expectations, color or packaging needs and the retail channel. If your team is still comparing robot vacuum, wet-dry cleaning, home water treatment or laundry accessory concepts, a short business goal is enough. We can help convert it into a product matrix, sample plan and documentation checklist without forcing a premature model decision. Buyers can also mention constraints such as carton dimensions, plug standard, preferred accessory bundle, warranty workflow, marketplace listing timing or whether the launch needs neutral packaging before a private-label design is approved. When several departments are involved, send the commercial and technical priorities together so quotation, sample and content questions can be answered in one thread.
Two Column RFQ
The form is routed to the appliance sourcing desk. A useful first brief usually explains the channel, launch date, certification market, target price band and whether the buyer needs private-label packaging, app language support or service-part planning. Roborock Supply will reply with clarification questions rather than generic catalog pages. If the project is confidential, describe the buying role and technical priorities without revealing final brand names; the team can continue under a narrower written brief.